We understand that there may be a case in which you need to return your order. We are more than happy to accommodate returns within 14 days of receipt.
To be eligible for a return the items must be:
- Unused, unaltered and in the original packaging.
- Fit for resale, with the hygiene band still intact.
How can I return my item?
- To start a return please contact us at info@devu-hair.com with your order number and reason for return
- After we confirm your exchange request, we will provide you with a return address.
- Return shipping costs will be at your own expense. We recommend that you send your package with tracking included as we cannot take responsibility for lost returns.
- The refund will be issued within 5-7 business days to your original payment method after we received, inspected and confirmed that the returned items were unused, unaltered and fit for resale.
If you have any questions about shipping or returns, feel free to reach out to us at info@devu-hair.com.